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Go back a pageFlooding
What you need to know

The first responsibility for protection of property in the event of flooding lies with the owner or occupier of the property. The owner or occupier is also responsible for any subsequent losses, repairs or remedial measures necessary. Owners or occupiers living near water courses or adjoining areas/fields which give rise to excessive water run-off should take appropriate precautions in advance of a forecast of bad weather as highway drainage systems are not designed for and cannot cope with, run-off from adjoining fields.

Such precautions may include obtaining material for sandbags, determining the positions of electricity and water supplies/cut-off points, keeping to hand a list of telephone contacts (numbers of emergency services, insurance company details etc.). In addition removing equipment, furniture and vehicles which may be at risk, obtaining a supply of constables and battery powered radios and torches should be considered. In the even of the premises being vacated, occupiers should ensure that their properties have been secured.

The Council does not provide or issue sandbags to the general public. Sandbags may be used by the Council for certain operational purposes e.g. to control or divert the flow of water from blocked gullies or highway culverts and for the protection of Council property/Council houses.

The Environment Agency has a similar policy of not issuing sandbags to the general public, but may itself use sandbags to raise flood defenses alongside certain main rivers.

Sandbags are available from Vale Building Centre Ltd, Cowbridge. Alternatively, bags of sand, which are generally available, can be used. It is recommended that the sand be placed in small suitable bags for convenience.

Duties and Responsibilies

Environment Agency - view latest warnings

  • Has a duty under the 1995 Environment Act to
    supervise flood defence.
  • Has the power to operate flood defence systems on main rivers and watercourses (not a duty).
  • Issues flood warnings on some main rivers in the Vale of Glamorgan on a limited number of sites.

Owners/occupiers in the area included within these sites would be contacted by the Agency and advised accordingly.

  • Operates a "flood line" flood warning system during periods of potential risk.

The Vale of Glamorgan Council

  • Maintains the highway drainage system including gully emptying and highway culverts.
  • Carries out road sweeping and cleansing.
  • Has an obligation to protect Council property/houses.
  • Can help to facilitate temporary accommodation for people evacuated from their homes.
  • Operates a major response system in severe or major emergencies involving all the Council resources as required.
  • Can offer advice to owners/occupiers of flooded properties affected by contaminated water.

The Fire Service

  • Primary role in te saving of life, protection of property, rendering humanitarian services and assistance to other Agencies and Services.
  • Resources available include inflatable boats and walkways, rope rescue teams, mobile lighting and pumps, emergency vehicles and radio communications.

The Police

  • Can offer assistance where there is a danger to life.
  • Co-ordinate evacuation from homes.

The Met office

  • Issues weather advice and warnings to the various agencies involved.

Dwr Cymru (Welsh Water)

  • Responsible for adopted sewers. From 1st April 2001 Wessex Water operates as an agent. Their contact is 0800 085 3968.

Flooding Contact Numbers
Contact Day Out of hours
Highway Emergencies
029 2067 3000 01446 747874
Road Cleaning
029 2067 3099 01446 747874
Sewage
0800 085 3968  0800 085 3968 
Council House Flooding/Sewage/Repairs
01446 709 520 01446 747874
Emergency Planning
029 2059 6611  029 2059 6611 
Environment Agency Floodline
029 2077 0088 0800 807060
Danger to Life from Flooding
999 - Fire Service
Danger to Life
999 - Police
Sand bags and supplies

Sand bags:
Vale Builders Merchants
Cowbridge
01446 790071

Sacks for sand:
South Wales Sack & Bag Co
Llandough Trading Estate
029 2071 2565

Met Office 0845 3000 300
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